Refund Policy

At AAA Studio, we value your satisfaction and strive to provide you with the highest quality products and service. If you are not entirely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind. Please review the following guidelines to understand our refund procedures:

30-Day Satisfaction Guarantee

We stand behind the quality of our products and want you to be completely satisfied with your purchase. Therefore, we offer a 30-day satisfaction guarantee from the date of delivery. If you are not satisfied with your purchase for any reason, you may be eligible for a refund.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

1. The item must be in its original condition, unused, and with all original tags and packaging intact.
2. The refund request must be initiated within 30 days from the date of delivery.
3. Certain items, such as personalized or customized products, may not be eligible for a refund unless defective or damaged upon arrival.

How to Initiate a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team within 30 days of receiving your order to request a refund.
2. Our team will provide you with instructions on how to proceed with your refund request.
3. Pack the item securely in its original packaging and include any relevant documentation, such as the order number and reason for the refund.
4. Ship the item back to us using a traceable shipping method. Please note that you are responsible for the postage costs associated with returning the product.

Refund Process

Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria outlined above. Upon approval, we will process your refund according to the following:

Refunds will be issued to the original payment method within 7 business days of receiving the returned item. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.

Thank you for choosing AAA Studio. We appreciate your trust in us, and we look forward to serving you again in the future.